Take ‘Conflict Self-Assessment’ on page 186 of your ‘Leading and Managing’ eBook (box 8.2) and tally your results according to the instructions.
On a Word document, record your answers to the following questions and upload them below. Be specific and thorough in your answers. Provide examples when appropriate and always give credit to your sources.
According to the self-assessment, which ‘conflict handling approach’ best describes you? Do you think this accurately describes you? How does one react to conflict with this style? What are the strengths and weaknesses of this style?
Which conflict handling style do you think is most effective in resolving conflict? Describe a time where you have seen this approach in action. What was the outcome?
How can you be a more effective communicator – both in normal conversation and during a conflict? What modifications to your current nonverbal and verbal communication pattern can you make to be a more effective communicator?
On a Word document, record your answers and upload them below.
Give credit to your sources using APA 7th edition format; use both in-text citations and a reference page. Please visit the Writing Center if you need assistance.
SELF ASSESSMENT I ALREADY DID AND HAVE ATTACHED
TO ACCESS BOOK (COPY &PASTE URL)
https://online.vitalsource.com/reader/books/9780323792080/epubcfi/6/40[%3Bvnd.vst.idref%3Dch008_178-197_b9780323792066000087]!/4/2[c0040]/18/6/10/6/4/4/10/6/1:10[___%2C__]
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