“Optimizing Operations and Supply Chain Management at Sephora: A Comprehensive Plan for Sustainable Growth and Customer Satisfaction”

You are to build an Operations/Supply Chain Management Plan for the company Sephora. The purpose of the Signature Assignment is to have students show the entire supply chain (in graphics as well as an 8 – 10-page paper) of how materials are sourced, developed, built, packaged, stored, packaged, transported and stored and to develop the customer experience feedback loop.  You are to include sustainability issues as well as cost of goods sold (COGS).  This paper is not just to report on an existing company (although you must do that). Additionally you are to identify a problem that this company is experiencing or an opportunity that the company might consider. This problem or opportunity may be included in a Recommendations section for this paper, but the recommendations section of the paper is not to be more than one page of the eight to ten pages of the paper). 

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