What is your experience with change management?
Can you give me a particular situation from your past jobs when you were encouraged to change, managed it, or simply joined the flow?
When implementing change, do you sit down and draw out a road map with milestones, develop any sort of strategy, or adopt any change management models?
Name reasons why would you personally reject a change
How do you define change failure?
What challenges have you experienced as a change manager, and how did you handle them?
How would you convince long-serving managers and staff who reject the reform plan to change their minds?
What change management task do you personally find the most challenging?
How do you assess the risks associated with a particular change?
How do you react to the typical “this is how we do things here” response to a request for change?
How do you measure your success as a change manager?
Assesses the candidate’s experience in and knowledge of the role.
What is the key to success when you try to persuade a stubborn employee to change a way, they have been doing something in work for months or even years?
Do you think it is important to measure the impact the change had on the sales/profit/productivity of the team/department/company? How would you measure this impact?
How do you ensure that a change is transparent across an organization?
Describe a time when you struggled to communicate something to one of your colleagues. What did you do to get your message over?
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