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Read the case study below. Review the Ethical Dilemma Poster provided and answer the questions at the end. Following graduation and obtaining your license, you open a private practice with a few other therapists in your area. As your practice grows, you become the Employee Assistance Program (EAP) services provider for a local institution. In this program, you provide a solution-focused, three-session therapy as a benefit for the institution’s employees. You normally do not handle EAP services. However, several staff members were either ill or overbooked on this day, so you responded to EAP requests during the day. When placing or answering calls, you and your colleagues usually drop your last names and titles to put callers at ease. As you returned a call from Chuck, who worked for the institution with the EAP benefit, you gave your name as “Peggy,” the EAP service provider. Chuck, 20, immediately expressed a great deal of agitation and anger. He complained profusely about his parents and his girlfriend. In the conversation, you realized that Chuck is your next-door neighbors’ son. You remembered him well as you hired him to mow your lawn, and your family celebrated his graduation two years ago. During the phone call, Chuck also expressed some homicidal rage toward his parents, particularly around financial issues and early childhood sexual abuse by his father. You asked him to go in immediately for a more in-depth evaluation. Chuck hesitated but agreed to go to your office, only if you would be the one to see him. You agreed and scheduled the appointment for early that evening. Peggy drops the phone and runs into your office for advice on handling the situation before Chuck arrives. Questions: What is/are the ethical dilemma(s) in this case? Use the handout to help you document the steps you would take to address this situation. Note that only the ethical decision-making steps are needed and not necessarily the solution(s). Extra Credit: Reasonable suggestion(s) for solutions (only after clearly stating the ethical dilemma(s)) – 5 points