Why RPA and its Benefits
Robotic Process Automation (RPA)
- RPA is a software technology that allows non-invasive automation of repetitive process in the enterprise and business world
- RPA tools operate by mapping a process in a “graphical user interface” (GUI) environment
- Components of RPA:
- User Interface (UI): the point of interaction between the user and the software
- Workflow: a series of steps that need to be executed in order to accomplish a specific business task
- Bot: a set of instructions that performs a task within a workflow
Benefits of RPA
- Cost savings: RPA can reduce the cost of manual processes by up to 80%
- Accuracy: RPA bots perform tasks with 100% accuracy and no need for breaks, vacations or sick days
- Productivity: RPA bots can work 24/7 and complete tasks faster than human counterparts
- Scalability: RPA bots can be deployed quickly and easily to meet increasing demand
- Compliance: RPA provides detailed logs and audit trails for compliance and regulatory requirements
- Improved Customer Experience: RPA can free up human workers to focus on higher value tasks, such as customer interactions.
Please note that RPA is not a replacement of human workforce, instead it is a tool that can help organizations automate repetitive tasks and allows their employees to focus on more valuable and cognitive tasks. RPA is also a great tool to be used in combination with other technologies like AI and Machine learning for a more powerful automation scenarios.