Unit Aims
This aim of this unit is to provide learners with an understanding of the roles and responsibilities involved in working in a wide range of health and social care settings. The unit also provides learners with the knowledge required to understand working relationships, and how to work in partnership with others in health and social care settings.
Learning Outcomes – the learner will: |
Assessment Criteria – the learner can: |
1. Understand working relationships in health and social care settings. |
1.1 Explain roles and responsibilities in health and social care settings. 1.2 Explain ways in which a working relationship is different from a personal relationship. 1.3 Explain the role of regulators and advisors within health and social care. |
2. Understand the importance of adhering to the agreed scope of the job role. |
2.1 Explain why it is important to follow agreed ways of working. 2.2 Describe how to access details of agreed ways of working 2.3 Explain how to contribute to quality assurance processes to promote positive experiences for individuals receiving care. |
3. Understand the importance of partnership working in health and social care. |
3.1 Explain the benefits of working in partnership with others in the health and social care sector. 3.2 Describe examples of best practice of health and social care services working together. 3.3 Describe ways of working that can help improve partnership working. |
Guidance:
You will summarise your findings in a portfolio of evidence to include a presentation with an accompanying report and a briefing report.
The portfolio of evidence you produce should contain the proof that you have attained, and can apply, the knowledge, skills and behaviours defined in the required standard.
Scenario:
You are attending an interview for a role with a local Health Care Provider. As part of the interview process you have been asked to prepare a presentation and accompanying report to show that you understand about the roles and responsibilities involved in working in a wide range of health and social care settings
Task 1 of 2 – Presentation and Report (ACs 1.1, 1.2, 1.3, 2.1, 2.2, 2.3)
Instructions:
The following points need to be included when preparing the presentation and report:
- Roles and responsibilities in health and social care settings.
- Ways in which a working relationship is different from a personal relationship.
- The role of regulators and advisors within health and social care.
- Why it is important to follow agreed ways of working.
- How to access details of agreed ways of working.
- How to contribute to quality assurance processes to promote positive experiences for individuals receiving care.
- 1x Presentation file and speaker notes (500 words) and accompanying report – (1500 words) excluding diagrams, references, and appendices.
Delivery and Submission:
Task 2 of 2 – Interview Notes (ACs 3.1, 3.2, 3.3) Instructions:
To be prepared for the interview, draft notes that:
- Explain the benefits of working in partnership with others in a Health and Social Care sector.
- Describe examples of best practice of health and social care services working together.
- Describe ways of working that can help improve partnership working.
- 1x Interview notes – 500 words excluding diagrams, references, and appendices.
- You should use and cite a range of academic and reliable sources.
- A comprehensive Harvard style reference list must be included at the end of the work.
- Presentation file and speaker notes – 500 words
- Accompanying Report – 1500 words
- Interview notes – 500 words
Delivery and Submission:
Referencing:
Evidence to be submitted:
Our Professional`s Advice
1.1 Explain roles and responsibilities in health and social care settings.
To prepare for your interview presentation and report, it`s essential to understand the various roles and responsibilities within health and social care settings. Here`s an overview:
- Healthcare Professionals: These individuals are trained and qualified to provide medical care and treatment to patients. They include:
- Doctors/Physicians: Diagnose illnesses, prescribe medications, and provide treatment.
- Nurses: Administer medication, provide patient care, and assist with medical procedures.
- Allied Health Professionals (AHPs): Include physiotherapists, occupational therapists, speech therapists, and others who provide specialized therapeutic services.
- Pharmacists: Dispense medications, offer advice on medication use, and ensure patient safety regarding drug interactions.
- Dentists: Provide dental care, including check-ups, treatments, and surgeries related to oral health.
- Mental Health Professionals: Psychologists, psychiatrists, and counselors offer therapy and support for individuals with mental health issues.
- Paramedics and Emergency Medical Technicians (EMTs): Respond to medical emergencies, provide initial treatment, and transport patients to medical facilities.
- Support Staff: These individuals provide assistance and support to healthcare professionals and patients. Their roles may include:
- Healthcare Assistants/Support Workers: Assist with personal care, mobility, and daily activities for patients.
- Administrative Staff: Manage appointments, medical records, and administrative tasks to ensure the smooth operation of healthcare facilities.
- Catering and Housekeeping Staff: Maintain cleanliness and hygiene in healthcare settings, including hospitals and care homes.
- Social Care Professionals: These professionals provide support and assistance to individuals who may need help with daily living activities or who require additional support due to age, disability, or illness. Roles include:
- Social Workers: Assess individual needs, provide counseling and support, and arrange social care services.
- Care Workers: Assist individuals with personal care, medication management, and daily activities in residential care homes or community settings.
- Support Workers: Offer practical and emotional support to individuals living independently or in supported housing.
- Rehabilitation Specialists: Help individuals regain independence and functional abilities after injury or illness through therapy and support services.
- Management and Leadership Roles: These individuals oversee the operations and strategic direction of healthcare and social care organizations. Responsibilities may include:
- Healthcare Managers/Administrators: Manage budgets, staffing, and resources to ensure efficient service delivery.
- Clinical Directors: Provide leadership to clinical teams, oversee patient care, and implement quality improvement initiatives.
- Social Care Managers: Coordinate service delivery, develop care plans, and ensure compliance with regulations and standards.
In your presentation and report, it`s important to highlight the specific responsibilities associated with each role, the importance of collaboration and teamwork among healthcare professionals, and the overarching goal of providing high-quality care and support to individuals in need. Additionally, emphasize the values of empathy, respect, and dignity in all interactions with patients and service user